Understanding & adapting to evolving customer

communication preferences in 2021

20th Jul, 2021
What’s in this whitepaper?

Communication is the crucial element of the sales process, yet few businesses fail to understand which channels their customers prefer to interact. Spreading your efforts out across too many channels, from emails to cold-calling, may not even give customers what they want. Especially, today’s consumers prefer genuinely engaging communication channels that offer a personalized touch.

Our recent whitepaper on changing customer preferences aims at helping businesses overcome the challenge of communicating with their customers effectively through the channels they prefer.

Our whitepaper explains:
  • The shift in customer communication preferences in 2021
  • Why emails and cold calling are failing big time
  • Advantages of text messaging platform
  • How Meera text automation platform can help
  • Meera use cases