Customer Experience CX :

Cold Calling v/s Texting

21st Sep, 2021
What’s in this whitepaper?

SMS is outperforming various other channels. In the last couple of years, people have started preferring texting over other channels. SMS creates a seamless user experience, making a personal connection.

Our recent whitepaper on customer experience : cold calling v/s texting aims at helping businesses understand what their customers prefer.

Our whitepaper revolves around:
  • The overall customer experience
  • How customers don’t appreciate cold calls
  • Millennials don’t prefer to be contacted via calls
  • How SMS is the most preferred communication method
  • What Meera has to offer