Quote Follow up
Follow up with prospects
Automotive
Vertical
Automotive
Automotive
Skills Utilized
Warm Transfer
Warm Transfer
Channels Available
SMS
+
WhatsApp
  • Problem
  • Use Case
The Problem
Drafting and discussing quotes is an integral part of the vehicle selling process. Streamlining communication is key to speeding the process and converting leads. But in recent times, auto dealerships are struggling to contact customers. This is due to their reliance on traditional communication tools. Most dealerships use cold calling and emailing to get in touch with their customers. But instead of providing access to leads, the channels are keeping them at bay. This is the result of a drastic shift in consumer communication preferences. The modern-day consumer expects businesses to use flexible and convenient channels for communication. The decline in contact rates is causing auto dealerships to lose out on valuable leads.
The Solution
Meera conversational AI provides an effective solution to deal with the problem. The AI-powered automotive chatbot uses personalized engagement to contact leads. It does so by interacting with leads over WhatsApp and SMS. The AI assistant sends out personalized messages over these platforms to capture the lead’s attention. It then drives them to review quotes and nurtures them for calls with sales teams. Meera then schedules the prospect’s call with sales teams. Besides this, the AI assistant warms up leads for the scheduled call to ensure they are contactable. Using the process, Meera boosts contact rates and speeds up quote discussions.
Benefits
  • Automates Lead Qualification

    Meera works on each lead at scale. The AI assistant behaves as an automated follow-up system and contacts lead periodically. Using this skill, Meera passes filters out non-qualified leads. By doing so, it helps sales teams save significant time.

  • Reduces Outbound Calls

    The AI assistant replaces outbound calling with inbound calls from nurtured leads. In this way, it reduces call volume and helps dealership cut down on phone bills.

  • Boosts Lead Conversion Rates

    Meera engages leads through flexible and convenient communication channels. The AI assistant personalizes each interaction and prompts leads to respond. In this way, Meera boosts contact rates and aids auto dealerships in enhancing lead conversion rates.

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Use Case