HOME> USE CASES > Automate Lead Generation and Engagement to Increase Conversions

The Problem

Ecommerce companies invest in emails and cold-calling to generate leads from websites and social media channels yet fail to convert for the following reasons.

74% of customers respond to a text from a business within an hour vs. 41% via email

it often takes four or more back-and-forth emails just to set up a meeting, adding hours or days to your sales cycle

Lack of automation and resources

The Solution

Meera AI text messaging platform automates website and social media visitor management by engaging them through personalized text messages via Facebook Messenger and Web Chat. The platform, through human-like conversations, helps the visitors with instant answers to FAQs and guides to engage better and enables the e-commerce companies to generate leads.


Benefits

Creates Upsell and Cross-sell Opportunities

Meera uses personalization and flexible communication to engage customers. By doing so, the conversational AI makes a customer feel unique and valued. This helps e-commerce companies in boosting customer experiences and satisfaction. In turn, it enables e-commerce platforms to upsell and cross-sell products and boost revenue.

Enhances Brand Recognition

The AI assistant improves customer experiences and boosts Net Promoter Scores (NPS). These scores help companies increase their brand reach through word of mouth.

Optimizes Event Organization

The AI assistant improves customer experiences and boosts Net Promoter Scores (NPS). These scores help companies increase their brand reach through word of mouth.

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