CHALLENGE

Allstate discovered their agents’ sales productivity was constantly being interrupted by administrative tasks. The core challenge for their agents centred around chasing down prospective clients to schedule a time to talk about their insurance needs. In order to increase their agents’ sales productivity, Allstate started searching for an answer that could handle the administrative tasks, freeing their agents to focus on business.

SOLUTION

Allstate wanted to integrate a conversational artificial intelligence (AI) platform into their system to minimize the amount of time their agents spent reaching out to prospective clients.

After researching the market, Allstate chose Meera to streamline and increase their agents’ appointment scheduling rates by automating through SMS messaging.

Specializing in conversational lead development and lead nurturing, Meera provided Allstate’s clients with the ability to schedule and confirm appointments with ease through its conversational AI platform. This provided both clients and Allstate’s agents with a more efficient use of their time.

Converting an enquiry into lead using Meera AI on mobile phone

Actual A.I Conversation

THE RESULTS

500
Leads

49%
Responce
Rates

127
Calls

Through SMS automation, Meera allowed Allstate agents to increase their sales productivity, focusing on business rather than administrative tasks, and their clients enjoyed being able to schedule their appointments through a less intrusive channel that fits into their customer’s busy lifestyles.

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